Shipping policy

From Shopping to Shipping, we've got you covered. 

• Free shipping on all orders!
• Discreet and insured shipments!
• International Shipping Available

• Secure and convenient shipment options! 

 

Once your order has shipped, you will receive a confirmation email that allows you to track your order. For orders under $1,000 this email will contain your FedEx tracking number. For orders $1,000 and over, you can view the latest tracking updates.

 

Online Exclusives, Seasonal, & Signature Collections

Collections are ready and set to ship! Your item should ship within one week and arrive at your destination in two!

 

Fine Jewelry

Our fine jewelry is made just for you! Due to our detailed process, lead time can take 4-6 weeks and shipping takes 2-9 days.

 

Quick Ship

Many items can shipped to you in 9 business days. Use filters on the catalog if you need your item within two weeks!

 

Ask any questions you may have through the forms on the site, call, or email us before making your order. Our diamond specialists are available M-F 9am-6pm EST. Call us directly at 1 (877) IBERJOYA or schedule a consult!

Contact us to ship your order to a FedEx Hold for Pickup location.